ScriptCheck onboarding guide: England

As your Pharmacy Customer Success team, our priority is to ensure you feel confident, supported — and fully equipped to make the most of your new solution. From onboarding through to everyday use, our Customer Success Managers are here to guide you, help you unlock value, and support you with any questions along the way. This guide outlines exactly how we’ll support you at every stage of your journey. On the following pages, you will find guidance on the actions you need to take, as well as information about what to expect in the next stages of the process. Our goal is simple — to make your experience smooth, successful, and tailored to the needs of your pharmacy. Thank you for choosing Optum to support your pharmacy — we’re excited to be working with you. Introducing your Customer Success team

Alex Castle Customer Success Pharmacy Lead

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