ScriptCheck onboarding guide: England

Your Customer Success Manager will actively keep an eye on how you’re getting on after installation and step in with support whenever it’s needed. They’ll review how your training went and then choose the best moment to check in — making sure you get the guidance you need as you start using your new system day to day. If you want to get in touch at any time, reach out via: PharmacyCustomerSuccess@optum.com After your install

Contact our team Service Desk

If you have any technical related queries, we recommend for ease that you log a case via Optum Help Centre or alternatively you can call our Service Desk directly on: 0300 303 3371 . Commercial Team If you have any commercial queries relating to your order, please contact your Account Manager or email: CPsalesteam@ds.uhc.com Thank you again for choosing Optum — we’re excited to support you on your journey.

18

19