Integrated Neighbourhood Working

Core capabilities that enable integrated neighbourhood working

Enabling integrated care delivery

Real-time collaboration and communication

Shared access to patient records Clinicians across settings can view and contribute to a single patient record, with write-back functionality to the registered GP practice — supporting safe, informed care and continuity. Shared appointment booking and scheduling Enables hub models and cross organisational scheduling, helping teams manage demand and improve access across services.

Facilitates seamless working across primary care, community services, social care, and voluntary sector partners — supporting joined-up care delivery. Workforce and capacity planning Provides live insights into team availability and service pressures, enabling proactive resource allocation and service design. Contract and activity management Automates claims, reporting, and contract tracking — reducing administrative burden and ensuring accurate service monitoring.

Our integrated technology is designed to meet the demands of neighbourhood working — helping systems respond to rising demand, limited GP capacity and fragmented services. We enable smarter, more scalable ways of working by connecting care teams, simplifying information sharing and supporting real-time collaboration. And because every system is different, we work closely with you to tailor solutions that fit your local context — helping you deliver joined-up care that works for your teams and your patients.

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