EMIS-X Brochure 2024

Contents

Introducing EMIS....................................4-5

Introducing EMIS-X................................6-7

Shaping the future of..................................8 health technology

Working closely with our users..............9

Benefits of EMIS-X . ...........................10-11

The evolution.......................................12-13

EMIS-X Analytics.......................................14

Local Services.............................................15

Recruit....................................................16-17

EMIS-X companion app...................18-19

Pathway.................................................20-21

Continuing to evolve and grow....22-23

Contact us....................................................24

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EMIS is the UK’s leading technology supplier for connected healthcare software and systems. We’re passionate about what we do. Working with our customers and partners we know technology can make a difference in how healthcare services are delivered. As demand for NHS services continues to grow, we’re developing innovative technology to help local systems think differently about how services are provided and enabling new ways of faster, more collaborative working. Introducing EMIS

Here, we’d like to share with you how EMIS-X is already making a difference and learn what else we have planned to deliver even more. As always, we’re grateful for the support and collaboration of our customers and partners and look forward to continuing our work with you, enabling positive, technology-led change in healthcare.

Suzy Foster CEO EMIS and Optum UK

EMIS-X is at the heart of our innovation programme and is already having an impact. As we continue to enhance and build new EMIS-X functionality we will be able to increase this impact, innovate faster and deliver value to you, our customers, more quickly.

163 M Appointments annually 10,000 Healthcare organisations rely on our clinical systems 41 Organisations use EMIS-X Analytics solutions

Primary care 58% market share No. 1

With more than 35 years delivering market-leading solutions, we remain clinically-led and united around our mission to be the leading provider of innovative healthcare technology that improves people’s lives.

38 M Patients served

170 Accredited partners integrated in our solutions

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Introducing EMIS-X Healthcare teams are facing increasing demand and growing pressures that can only be met by NHS organisations working together. We believe that technology has an essential role to play, joining up care and helping to make healthcare delivery faster, better, and more accessible to all.

Our market-leading clinical systems are used across every major health setting and have one overarching aim, to improve patient outcomes. EMIS-X uses the latest technology to build on this, supporting healthcare transformation through data driven insights, clinical intelligence and integrated tools that all underpin joined-up, informed and efficient care. For a number of years now our EMIS-X Analytics suite has been providing ICS’s with actionable insights that enable improved service delivery and supporting population health management at scale. EMIS-X is now helping clinicians at the point of care and our modular, agile approach is going to bring rapid change over the next 12 months. Using the latest trusted and secure technology, EMIS-X is delivering new tools to support complex eco systems and will revolutionise the concept of integrated care. Dr Shaun O’Hanlon Chief Medical and Product Officer

We are excited to see the roll-out of EMIS-X happening and keen to hear feedback from our customers.

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Shaping the future of health technology EMIS-X is our new cloud-based technology platform designed to enhance and expand upon the capabilities of our existing EMIS Web product. As the platform upon which we will build all future solutions, EMIS-X plays a pivotal role in advancing us toward integrated care. EMIS-X will provide improved usability and make it easier to find the information you need from your clinical system at the point of care.

Working closely with our users

We worked closely with practices across the country to ensure that EMIS-X delivers the features and functionality needed by primary care teams in a modern NHS. These pilot sites were able to test the new technology live in their surgeries and provide valuable feedback throughout the process.

We continue to engage with our end users to evolve and enhance your experience and provide innovative healthcare products.

The EMIS-X development and pilot team have been outstanding. They welcome feedback, both positive and constructive, listen to your views and actually implement suggestions made.” Dr Andrew Richardson-Black, Clinical Lead and GP Partner, Forge Medical Practice, Sunderland Our staff have given really positive feedback on EMIS-X and everyone is absolutely loving it” Kyle Barrett, Deputy Practice Manager, Rowan Tree Practice, Surrey

Its really exciting being a part of the EMIS-X pilot program and having a chance to see what the future looks like” Sherif Al-Marayati, Business Manager, St John’s Way Medical Centre, London

Working with the EMIS team on a project like this has been a breath of fresh air.” Osman Bhatti, St Andrew’s Health Centre, London

Click the arrow to watch the EMIS-X video

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Benefits of EMIS-X

EMIS-X is a huge step forward, it is already making life so much easier for us, allowing much more efficient use of both clinical and administrative time.” Dr Andrew Richardson-Black, Clinical Lead and GP Partner, Forge Medical Practice, Sunderland

Interoperability links diverse healthcare settings within Integrated Care Systems, unifying services irrespective of the technology or healthcare provider. Open APIs Enhanced interoperability ➜ The modular nature of EMIS-X means that you can choose a customised selection of elements in a way that will best suit the needs of your teams and workflows. Modular Continuous improvement ➜ Internet first and perfect for remote working, underlining EMIS’ commitment to improving working practices across Primary Care Networks and Integrated Care Systems. Internet first EMIS-X is designed to securely connect systems using cloud technology, leading to a new era of integrated healthcare. Cloud-based Scalable, safe and secure ➜ Remote working ➜

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Modern user interface

Improved usability

EMIS-X is slicker and quicker and will have a real impact on the daily lives of individuals using it, many of the features will save time and improve efficiency significantly.

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The evolution We’re adopting an evolutionary approach for EMIS-X, introducing new functionality incrementally so that you benefit quicker, without the need to retrain on a whole new system from day one. By initially using EMIS-X alongside EMIS Web you’re able to familiarise yourself with the EMIS-X user interface and benefit from new functionality whilst maintaining the rich clinical features of EMIS Web. This ensures a smooth transition and provides a foundation platform for us to deliver enhancements quicker and easier. The next major phase will be a Technology Innovation Framework (TIF) compliant system available in a browser. This will include core functionality including prescribing, appointments management, and consultations. As an internet first solution this will support remote

EMIS-X allows us to manage documents

whilst navigating through the patient record. This has really improved efficiency and usability of the system.” Osman Bhatti, St Andrew’s Health Centre, London

working and facilitate speed and agility outside a normal general practice setting. EMIS-X will continue to evolve, ultimately replacing EMIS Web and becoming the platform that underpins our solutions across all healthcare settings.

Click the arrow for more information. Our Product Marketing Director goes into further detail in this video.

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Local Services Built using EMIS-X technology, Local Services connects patients to local care providers through a process of patient triage and referral. The solution uses information held in the EMIS Web patient record to populate referral templates that can be shared with other healthcare providers. A universal referral solution Local Services saves time for patients and clinicians alike and supports shared working across your neighbourhood. Integrated with EMIS Web, Local Services automatically codes referrals back into the patient record using SNOMED CT and provides practices with enhanced reporting of all triage assessments and referrals, to better understand the needs of their patient population.

EMIS-X Analytics provides secure and seamless access to data and the powerful tools needed to generate meaningful insight. Real-world evidence from patient records makes it easier for services to be tailored to patient’s needs, and for research programmes to develop effective treatments. EMIS-X Analytics is a cloud-based analytics suite of tools, capable of surfacing information quickly and at scale, to generate actionable insights into healthcare trends at a local or national level to make positive changes to how healthcare is delivered.

Case study

EMIS-X Analytics is opening a world of possibilities for us – we are using this data to quantify, in a meaningful way, how demand from different segments of the population has changed over time.” Alex Barnett, Head of Analytics for Frimley ICS

Frimley Health and Care Integrated Care System (ICS) is responsible for 800,000 patients in the South of England and has been using EMIS-X Analytics to ‘wrap its arms’ around over stretched GP practices, by identifying patient behaviours that are driving increased demand.

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Case study

Glebelands Practice in suburban Northeast London has been actively engaged in supporting clinical research within their community for several years, but time-consuming manual searches and tasks had hindered the number of studies they could

clinical trial recruitment in a quick and simple way, from within their clinical system.

Recruit uses advanced analytics and algorithms powered by EMIS-X to identify eligible patients in your area to participate in clinical trials. In just a few clicks, our integrated dashboard surfaces eligible patients, making it quick and easy for you to invite them to take part.

I realised it’s going to be easy: I don’t have to do all the searches, there’s a potential income, it’s on EMIS Web and it’s almost done for you. So I signed up straight away!” Steffi Fisher, Practice Manager, Glebelands Practice

Case study

support. With the automated search function of our

Some patients would be very happy to participate in a trial knowing it could help others with their condition in the future. I just think it’s the patient’s choice – we should let them decide whether they want to participate or not.” Lesley Cushen, Operations Manager, The Grove Medical Centre

The Grove Medical Centre in Egham, Surrey, is dedicated to advancing healthcare by enabling their patients to participate in clinical trials. By adopting our free Recruit tool in EMIS Web, they’ve ventured into supporting clinical research in primary care for the first time, providing their patient community with the option to join available studies relevant to them.

free Recruit tool, they’re now supporting

Recruit is available to all GP practice customers in England and is completely free.

Click the arrow to Activate Recruit

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EMIS-X companion app

The most recent roll-out to EMIS Web practices across England has been our new EMIS-X companion application.

I use EMIS-X daily and with the recent clinical changes it has been extremely useful - It is really fast and responsive.”

It introduces features which have been designed to enhance your day to-day experience and improve patient interactions and outcomes. Important benefits include single sign on to EMIS Now and the ability to have side-by-side screen viewing. Clinical views Clinical views provide additional information about the patient open in EMIS Web. You’ll be able to see recent investigations related to them and look further into a particular problem or diagnosis, view clinical documents from the patient’s record or quickly review their medications during the consultation.

News feed Get regular notifications for all the latest news and updates from EMIS, with a bespoke feed, tailored to your organisation and area. Instant messenger This new and enhanced functionality now includes chat history, group conversations and notifications.

Dr Matt Best, GP Partner, Yelverton Surgery, Devon

EMIS Now integration Once you’ve signed into EMIS-X you’ll be able to access EMIS Now automatically, without having to sign in separately a second time. This saves you valuable time and conveniently provides access to the product information resources, training and support you may need.

The additional views, specifically documents for our admin team and investigations for our clinical team are really amazing.” Kyle Barrett, Deputy Practice Manager, Rowan Tree Practice, Surrey

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Case study

Tools like Pathway show that there is a new way to work with primary care. We’re no longer waiting for GPs to refer into us - we’re actively going out, finding those patients in primary care, and bringing them to us.” David Byrne, ODN Manager, Cheshire & Merseyside ODN

The NHS England Hepatitis C (HCV) elimination programme is working to eliminate Hepatitis C as a major public health issue in England, ahead of the World Health Organisation (WHO) goal of 2030. To achieve this, the Cheshire and Merseyside Operational Delivery Network (ODN), based at The Royal Liverpool University Hospital, has been exploring innovative approaches to finding and treating those with the virus.

Powered by EMIS-X Analytics, Pathway uses clinical intelligence within our software to identify at risk patients and supports healthcare teams to refer them onto the appropriate care pathway. In many instances these pathways are managed by specialist or community care services, thereby helping to relieve pressure from primary care. This is a great tool for early intervention which can allow patients to benefit from potentially lifesaving intervention and help reduce future demands on the NHS.

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The Tech Innovation Framework (TIF) By modernising primary care, the NHS aims to reduce pressure on practice staff and meet the growing demand for access. TIF is designed to support this goal through the introduction of next generation clinical systems. With a modern user interface, open APIs and using the latest cloud technology, EMIS-X is being developed to meet the requirements and standards of TIF. Continuing to evolve and grow

the future is exciting” Sherif Al-Marayati, Business Manager, St John’s Way Medical Centre, London

As outlined by TIF you’ll be able to access EMIS-X via a browser on any device and benefit from all the core primary care capabilities, including;

EMIS-X will offer redefined, efficient, workflows centred around user insights and new ways of working, providing improved usability and making it easier to find the information you need. It’s a key part of our broader commitment to improving working practices across Primary Care Networks and Integrated Care Systems, and ultimately supporting better care for patients.

Patient information maintenance

Appointments management

Recording consultations

Prescribing

Referral management

Resource management.

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Get in touch If you’d like to find out more about how EMIS can support your organisation, speak with your local account director today, or get in touch at info@emishealth.com

Click the arrow for more information