Community Pharmacy Flipbook - Scotland

Customer engagement

Driving patient loyalty At the heart of every community pharmacy is the patient. We understand the need for you to stand out in a competitive market where patients have more choice than ever before, and we’re passionate about supporting you to cultivate patient loyalty. That’s why we collaborate with a variety of partners, offering a range of products to support every area of your business. Not only do these partner products complement our solutions, but they provide your patients with the added extras that deliver a best-in-class experience.

Patient Access

Using our healthcare app Patient Access, makes it simple for your patients to engage with the pharmacy. With the addition of PA Pro, we’re supporting you to offer a broad range of services to your patient population, making your business the pharmacy of choice amongst competitors. Using PA Pro, you can manage online and walk-in appointments in a single calendar, monitor your team’s availability, control your listed services and prices, and receive payment. PA Pro enables you to offer face-to-face appointments, as well as providing a bookable calendar of services for patients to access.

Our continued focus on digital transformation will ensure your pharmacy keeps ahead of the curve, from delivering enhancements to our own solutions through to collaborating with the latest technology partners in the market.

Text message service

We offer a text message service directly from within ProScript Connect, allowing you to contact your patients to collect their medication once dispensed. With the option to target specific or multiple patients in the system, we’re providing you with a value-added feature that can be relied on by busy patients and pharmacies.

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