Community pharmacy in Scotland

Case study

How ProScript Connect helped Islay Pharmacy to work smarter, faster and safer With over 30 years of experience, Superintendent Pharmacist and owner Lisa Simpson leads Islay Pharmacy in serving around 4,000 patients on the Scottish Isle of Islay — a number that can rise sharply during tourist season. Working on a rural and remote island brings its own unique challenges — from managing emergency supplies for visitors without their usual medication, to relying on paper prescriptions, juggling a small team and training new staff, all whilst delivering safe, accurate care. Since switching to ProScript Connect, Lisa and her team have seen a real improvement in how they manage day-to-day pharmacy tasks. The system’s clear, single-screen layout means they no longer need to jump between tabs or dig through paperwork, making everything from labelling to record-keeping quicker and more accurate.

Most importantly, ProScript Connect keeps all patient records in one place, so whether it’s a counselling note, an incident report or an emergency supply for a tourist, the team can access and update information with confidence. Lisa says it’s helped improve safety, save time and support her team more effectively — showing that even in remote settings, the right system can make a big difference.

Click here to read the full story

“ I’ve used a lot of systems over the years. ProScript Connect stood out because of its clarity and functionality. Everything is on one screen — it’s easy to teach, easy to use and easy to trust.”

Lisa Simpson, Superintendent Pharmacist and owner of Islay Pharmacy

14

15