Care Navigator Flipbook

Designed for efficiency Configurable pathways – set up your preferred patient flow by capturing the information needed to triage or directing patients to appropriate local services.

Cross-organisational – book appointments directly with other local services to share demand with local pharmacies and across your PCN.

Reduce demand – allow patients to self-serve for defined pathways, for example, booking a cervical smear or flu jab at your PCN Hub, or self-refer to social prescribing.

Free up capacity – effective patient communication and digital care navigation can save practices approximately 2,000 appointments annually.

Proactive – using the integrated batch messaging, outreach to patient cohorts to capture information through structured questionnaires or invite bookings.



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