Care Navigator Flipbook
Designed for efficiency Configurable pathways – set up your preferred patient flow by capturing the information needed to triage or directing patients to appropriate local services.
Cross-organisational – book appointments directly with other local services to share demand with local pharmacies and across your PCN.
Reduce demand – allow patients to self-serve for defined pathways, for example, booking a cervical smear or flu jab at your PCN Hub, or self-refer to social prescribing.
Free up capacity – effective patient communication and digital care navigation can save practices approximately 2,000 appointments annually.
Proactive – using the integrated batch messaging, outreach to patient cohorts to capture information through structured questionnaires or invite bookings.
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