The Digital Front Door

Emis has a long heritage in supporting commercial companies who provide health and care services. For example, our ProScript Connect solution leads the UK market in supporting community retail pharmacies in the clinical, operational and financial administration of medicines. The technology is being used by dispensing doctors in the NHS and has been integrated into our wider solution portfolio so that billing, medicines administration and data sharing loops are all closed – to the benefit of patients, the retailers and the wider NHS. We continue to invest in this platform, and others that are used to provide additional capacity to the care sector, as we manage demand from the public. Our investments are bolstered by acquisitions and our recent integration of PharmOutcomes has improved our administration and billing tooling to help private sector providers manage directories of services, like social prescribers and national or local commissioned services. We also partner with vendors like IQVIA who provide our Marketplace tooling which enables GPs to prescribe an app. As a private sector provider looking to diversify and optimise commercially, we feel that this experience adds to our value as a partner.

Since the COVID lockdown, we have had to adapt our service model and Patient have helped us with that by enabling video and telephone appointments. As many patients are still hesitant to enter clinical settings such as pharamcies, having digital appointments available has allowed us to carry on offering services that our patients want.

Paras Shah, Greenlight Pharmacy Group

1.75 million repeat prescription requests each month

600k GP appointments booked each month