Supporting local and offsite dispensing

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The future of dispensing Dispensing is at the heart of community pharmacy, but growing demand is making traditional workflows harder to sustain. These pressures are prompting a shift toward smarter, more sustainable ways of working. New legislation now allows independent pharmacies in England and Wales to participate in hub and spoke dispensing, where one pharmacy (the hub) prepares medicines for another (the spoke). This creates new opportunities to streamline dispensing, boost efficiency and enhance patient care. By moving beyond manual processes and adopting scalable models that suit your setup, pharmacy teams can free up time and support sustainable business growth — all while continuing to deliver high-quality, patient-focused care. ProScript Connect® supports both local assembly and off-site dispensing, helping your pharmacy team to work more efficiently, no matter which delivery model you choose.

Community pharmacy is at a crucial turning point. Rising prescription volumes, more complex medication regimes and increasing clinical demands are stretching teams thin. To remain both financially viable and clinically relevant, pharmacies must move away from manual dispensing processes and embrace smarter, more scalable models. Modernising dispensing is not just about efficiency — it’s about giving pharmacists the time to do what they do best: deliver safe, high-quality, patient-centred care. This is our opportunity to lead transformation and secure the future of pharmacy.”

Sima Jassal, Clinical Director, Optum

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