ScriptCheck onboarding guide: Scotland and Wales

Await contact from our scheduling team Once your order is placed, there’s nothing you need to book straight away. Within up to 7 working days, our Delivery Operations team will be in touch to arrange a suitable date and time for your on‑site training. This will take place on the same day as your remote installation. Your appointment will include a remote installation followed by a half day training session. You’ll also receive a simple step-by-step guide to help you prepare. Once everything is scheduled, you’ll receive a confirmation email. You’ll also get a reminder one week before your appointment — and on the day itself, we’ll let you know when we’re on our way. If you need to change your appointment, or if you have any questions, please contact our Delivery Operations team on +44 300 303 3371 (Option 4) — they’ll be happy to help.

Checklist • Await contact from our Delivery Operations team to schedule your installation and training • Review the step‑by‑step guide • Look out for your booking confirmation email • Contact our Delivery Operations team if you need to make any changes

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