Powering progress in Wales primary care

Benefits of EPS:

Electronic Prescription Service (EPS) EPS enables GPs and other prescribers to send prescriptions electronically to a patient’s nominated pharmacy or dispenser. As part of a phased roll-out to practices in 2025 and 2026, we’re working with DHCW to help prescribers and dispensers process prescriptions more efficiently. How it works Instead of printing and signing paper prescriptions, prescribers can now generate and sign prescriptions electronically. These are sent directly to the patient’s nominated pharmacy — ready for processing without delay. Patients can collect repeat prescriptions from a local pharmacy without first collecting a paper prescription from their GP — making it more convenient and freeing up time in general practice that can be spent on patient care. Sites scheduled to go live with EPS will be contacted by the implementation team prior to the roll out of the service in their practice to arrange installation.

Supports remote care Ideal for telephone or video consultations, with no need for physical paperwork.

Saves time Prescriptions are sent instantly to pharmacies, reducing admin and freeing up clinical time.

Enables easy cancellations Prescriptions can be cancelled or amended before dispensing.

Improves patient experience Patients no longer need to collect paper prescriptions from the practice.

Aligns with NHS Wales digital goals Reduces paper use and supports the Digital Medicines strategy.

Enhances safety Reduces errors by standardising prescription data and enabling real-time tracking.

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