Optum assured partners

Stage 2: Integration call Our assurance team will review your assurance request within 5 working days and schedule an integration call. After successfully completing the preliminary questions, you will be prompted on the Optum Help Centre Interoperability Portal to fill out additional surveys before proceeding to a witness test. We recommend completing these surveys alongside your development work, which will be explained in Stage 3. What to expect during the integration call During the call, our assurance team will review your solution in detail. If you have a demonstration, it’s helpful to share it. We’ll ensure the selected interface(s) meet your requirements and outline the assurance process, including timelines and any questions you have. After the call, if both parties agree, we’ll send an invoice for accessing the test environment. Once payment is received, you’ll move to the next stage: Development.

Stage 2 check list • Review new assurance request • Complete all surveys • Successfully complete the integration call • Demonstrate the system • Complete payment

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