Inform from EMIS

Introducing EMIS As the UK leader in connected healthcare software and systems, our technology is at the fingertips of clinicians in all major healthcare settings on a daily basis. With over 35 years of experience delivering digital solutions to healthcare organisations and patients, we’re passionate about supporting the health and wellbeing of our population through innovative technology. Work with us to unlock the potential of healthcare data, and drive positive change at scale and pace.

#1 in primary care with 58% market share, used by over 4,600 GP practices.

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#1 in community pharmacy with 44% market share, used by over 5,800 pharmacies.

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#1 independent patient services app with 17 million registered users of Patient Access.

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#1 in A&E acute care with 20% market share, used by 30 trusts.

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#2 in community care with 19% market share, used by 37 trusts.

#2 in acute hospital pharmacy with 34% market share, used by 63 hospital pharmacies.

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We can help you to communicate:

Medicines are essential to healthcare, providing patients with the means to manage, treat and cure a range of ailments. Ensuring that medications are taken correctly and safely is essential to ensuring optimal outcomes and minimising undue pressure on our NHS. We understand that by reaching healthcare professionals and patients at the right point in time with the right information, we can improve education around medicines and promote best practice. With our Inform solution, you can tap into our market leading technology to provide clinically relevant information at the point of care, as well as equipping patients with support to manage their own conditions. As partners, we can bring trusted clinical information to the fingertips of healthcare professionals at the point of care, and empower patients to manage their own health. Delivering information at the right time, in the right place

via educational content for healthcare professionals

to clinicians at the point of care

via educational content for patients

directly to patients

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Reach GPs with information at the point of care within their clinical system

Surface information to pharmacists and patients at the point of dispensing

Connect with healthcare professionals and patients through our market leading technology to enhance care and improve outcomes.

Surface information to pharmacists and capture patient feedback at the point of dispensing

Reach patients with tailored information relating to their medications or conditions

Surface clinical content to patients via our market leading website and app

Design educational content for an engaged audience of healthcare professionals

Appraisal solution

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Reach GPs and primary care clinicians with information at the point of care

Sophisticated inbuilt clinical decision support in EMIS Web helps GPs to make informed decisions for their patients. These features, in the form of alerts, resources and prompts are designed to provide high clinical value to our end users, conveying important information and mitigating clinical safety risks that ultimately improve patient outcomes. Partner with us to add clinical resources supported by the relevant guidance into our EMIS Web software. Searches, alerts, prompts, guidance or templates can be surfaced to our GP audience to support decision making or data capture at the point of care.

As the most widely used clinical system for primary care in the UK, EMIS Web is at the fingertips of 58% of GPs on a daily basis, supporting the day-to-day needs of practice teams. Created by clinicians, for clinicians, over 4,600 GP surgeries across the nation rely on our software to help run their practice efficiently.​

3,800

individual active users in England 237k

#1

clinical system for primary care

GP practice customers in England

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Surface information to pharmacists and patients at the point of dispensing

Using alerts within the ProScript Connect solution can enable you to reach pharmacists at the point of dispensing, providing additional information to support improved patient outcomes. This information can support dispensing pharmacists to make informed decisions for their patients, and patient facing alerts can be printed to provide additional support, with the option to include a QR code directing them to further resources. We’ll be able to share with you the representative statistics from our pharmacies, including how many times an alert has been viewed or printed, so that you can measure the impact of your campaign.

Our Patient Medication Record (PMR) software ProScript Connect is the leading pharmacy service solution in the UK, used by over 5,800 pharmacies. Our technology supports pharmacy teams with the day-to-day needs of their business, from seamless dispensing through to the delivery of clinical services.

5,800 260m

#1

community pharmacy customers in the UK

prescriptions dispensed annually

community pharmacy PMR software

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Inform in action ProScript Connect

Partnering with a global pharmaceutical company, we introduced a direct to patients campaign, initiated when one of their medications was dispensed in pharmacy. At this point, an alert was surfaced to the pharmacist within their ProScript Connect system, linking them to a resource that could be printed and handed to the patient. This included a QR code which allowed the patient to easily navigate to the organisation’s website for further guidance on their medication, with the aim of improving adherence and patient outcomes.

Over the 15 months we ran this campaign, we had approximately 700,000 alerts viewed within the system. This equated to 50% of all website traffic for the company during the campaign period.

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Surface information to pharmacists and capture patient feedback at the point of dispensing

Working together we can create bespoke templates and questionnaires which allow pharmacists to capture information from patients during service delivery. We’ll report on this anonymised data, enabling you to assess adherence preferences and medication usage to build understanding and improve patient outcomes.

PharmOutcomes is a flexible, secure web-based service management tool that supports data entry for pharmacists when delivering locally and nationally commissioned services such as flu vaccines or minor illness consultations. Known also as Outcomes4Health, this tool was the solution of choice in primary care and mass vaccination centres for recording Covid-19 vaccinations.

96% 130m

380k

of pharmacies in the UK use PharmOutcomes

Covid vaccines recorded to date

individual active users

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Reach patients with tailored information relating to their medications or conditions

By connecting their Patient Access account with their electronic health record (EHR), patients can opt-in to our Medications Assistant functionality, designed to support improved outcomes through better support and education. Medications Assistant is already used by over 1.6 million patients, providing tailored information and guidance based on their medications and health conditions. Partnering with us can enable you to reach cohorts of patients with specific medical conditions who are actively engaged with their healthcare to improve compliance and adherence to medications. We’ll provide you with reporting to outline your audience cohort size, the number of emails or notifications sent and delivered, and your open and click through rates. We can also collaborate on health awareness campaigns to educate patients about specific health conditions, preventive measures, or treatment options.

With over 17 million registered users, Patient Access is the leading independent patient services app in the UK. Providing a digital front door for patients into healthcare services this platform can be accessed via app or web, allowing patients to book appointments, order repeat prescriptions and discover local health services.

17m 1.6m

#1

independent patient services app in the UK

registered users of Patient Access

opted-in users of Medications Assistant

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Inform in action Patient Access Medications Assistant

Delivering an unsponsored menopause campaign via our Medications Assistant functionality within Patient Access, we aimed to raise awareness and support those on hormone replacement therapy (HRT). Across a 12-month period, we delivered a monthly article through our platform to those patients whose Electronic Health Record (EHR) showed they were prescribed HRT.

Within the first month, we recorded over 100,000 opened emails, equating to 71% engagement from our target audience. Across the year, we recorded an average open rate of 57% for all articles in the campaign.

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Surface clinical content to patients via our market leading website and app

Hosted via patient.info and integrated with our EMIS Web and ProScript Connect clinical systems, we also offer Patient Information Leaflets (PILs). These leaflets provide up to date, accurate information about a condition or a medicine, authored by written and peer reviewed by GPs/pharmacists that can be easily printed or emailed to patients. Similarly, we offer Professional Leaflets aimed at clinicians to support care delivery, written by doctors and aligned with national guidance. Partnering with us on our Patient platform can enable you to place sponsored articles, editorials and videos, as well as clinically authored information leaflets to support health outcomes. We’ll provide reporting on page views and click through rates, as well as detailed stats on any information leaflets such as the number of times they have been searched for, read, printed and emailed.

Under our Patient brand, we’re also equipping the UK public with a wealth of patient-centric medical and wellbeing information to manage their own healthcare needs via our patient.info website. This online platform provides a huge range of resources to empower patients to manage their health, including symptom checkers, healthy living articles, support forums, videos and quizzes.

700+

380k

Patient Information Leaflets*

website features*

*reviewed or written annually

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Design educational content for an engaged audience of healthcare professionals

The FourteenFish Clinical Library features an extensive collection of over 100 learning modules, each comprising 10-20 minute videos covering a wide array of clinical topics. By partnering with us, your organisation can leverage this platform to develop bespoke learning content for healthcare professionals, which can include video modules, discussion forums, knowledge tests and CPD learning. We’ll provide comprehensive reporting into the performance of your module. This includes detailed analytics on the frequency of access and completion rates, average viewing duration, user responses to knowledge based questions, and valuable feedback from users. We’ll also share your learning with our user base to drive more traffic to your content, supporting visibility and engagement.

Appraisal solution

Under our FourteenFish brand we provide healthcare professionals with a learning platform and appraisal toolkit used by over 150,000 registered users. As the market leader within the healthcare industry, FourteenFish specialises in supporting GPs and other healthcare professionals with their continuing professional development and industry learning and is the preferred appraisal toolkit partner for the Royal College of GPs (RCGP) as well as delivering the RCGP portfolio for trainee GPs.

150k

85k

users engaged in the last three months

registered users

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Take a look at how the products within our Inform solution, alongside our Pathway solution for proactive care, can support you throughout the patient journey. Patient journey

Patient contact

Treatment initiated

Initial treatment

Patient recalled

Continued care

Screening

[Managed through screening programmes implemented by NHS]

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Get in touch

Email: Research@emisgroupplc.com