EPS in Wales

We know that introducing new workflows can be challenging, but we’re here to support your pharmacy every step of the way. To help you get prepared for the rollout of EPS, we’ve provided a range of resources on Optum Help Centre to guide you through workflows and best practice. Support and guidance

Smart Pharmacy

ProScript Connect module Our Smart Pharmacy module in ProScript Connect enables you to provide updates to your patients on their repeat prescriptions. With a fully digital workflow, patients can use the Patient Access® app to order repeat prescriptions, track their order status, and receive updates about any changes.

Patients receive 2 automated push

Once the prescription is completed, you can choose the final message to send to your patient regarding collection or delivery.

Smart Pharmacy helps to reduce inbound calls to your pharmacy whilst saving money on text messaging bundles.

Learn more about the EPS workflow

EPS Wales Frequently Asked Questions

Recommended best practice for pharmacies

notifications and emails during the dispensing process.

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By providing patients with regular prescription status updates using Smart Pharmacy, you can not only enhance the experience for your patients, but also free up valuable time for your team.

Learn more

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