EMIS Spotlight ISSUE 4 DIGITAL 2

18

The benefits of being a clinically-led organisation By Dr Krishna Vakharia

Spring 2024

As chief medical officer for health at EMIS and an NHS GP, I’ve embraced a dual role that embodies my personal values of service and dedication to patient care.

to contribute directly to the development and implementation of digital solutions that address real-world challenges in patient care. Informed decision-making and safety Clinical directors are accountable for various products within the EMIS portfolio. For example, mine is Patient (Patient.info and Patient Access) and FourteenFish. More recently I have been involved in EMIS-X. As a working GP, I can feed into the pain points as well as what works well in EMIS Web. With the expertise of our product and user experience teams, they often come up with solutions that are even better than my imagination! These solutions are tested on clinicians like me and the wider clinical director teams, as well as going out into the community to trial it on other clinicians.

Whether I’m treating patients directly as a GP or collaborating with health technology experts at EMIS, my focus remains on ensuring the wellbeing and safety of those we serve to make a positive difference. This includes anyone working in a surgery as well as the patients we look after. When an EMIS product touches a patient there will have been a clinician who is an expert in their field feeding into the design and delivery of that product. Someone clever said to me, if you don’t have clinicians leading your health tech company, you are a tech company who works in health. We embody being a health tech company and have embraced clinicians from all fields to bring their expertise to the table. If we don’t have one with the right expertise, we get one. At the core of a clinically-led company is the marriage of clinical insights with technological advancements. This empowers clinicians like me