Community Pharmacy Flipbook - Scotland

Market overview

Transforming your model The future of pharmacy is evolving, and traditional business models focused on dispensing are no longer enough to sustain businesses. As the sector continues to experience increased demand, accelerated by the impact of the pandemic and government initiatives, there is growing pressure on pharmacies to diversify their service portfolio. Traditional models centred on dispensing occupy a significant amount of pharmacist time. While this remains an important part of the community pharmacy service, there is a vast amount of untapped potential in the existing skills of pharmacists across the nation. From independent prescribing to prevention and detection of illness, the new role of a community pharmacist is vital in reducing the pressure faced by the wider care sector. However, as expectations rise and demand for prescriptions remains high, innovation of pharmacy technology is essential in supporting pharmacy teams and helping to reduce workloads to accommodate additional responsibilities.

Changes to funding distribution coupled with the evolving needs of the UK population mean community pharmacists must find new ways to keep up with the demand for easy access to care. The shift from dispensing to service delivery is well underway, with changes to revenue distribution making clinical services a top priority. This shift is enabling patients to self-serve, as well as providing more streamlined pathways to book health services, allowing community pharmacies to deliver personalised care at scale. This also encourages further collaboration with GPs to provide services that meets the needs of their local communities. The coming years will see technology play a bigger role than ever before in transforming healthcare. As pharmacists continue to adapt to the ever-changing pharmacy industry, our solutions are supporting improved clinical outcomes and helping you to spend more time focused on caring for patients.

Sima Jassal, Clinical Director, EMIS

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