Community Pharmacy Flipbook - Scotland

Foreword

The evolution of pharmacy For nearly two decades, we’ve been supporting community pharmacies across the UK to deliver operational success and improve patient outcomes. We’ve been right by your side as the demand for services and a squeeze on funding has created a catalyst for change in the way that you run your business. Shifting to a service led business model that allows you to conduct triage and deliver clinical care is essential to a secure future. Aligning with NHS strategy, this transformation will relieve pressure from overstretched acute and primary care teams, whilst opening up new revenue channels for community pharmacies. Underpinning these services with the right technology is critical to your success, and our market leading solutions have been developed with this in mind. All our current products and solutions are designed, reviewed and developed with significant clinical oversight from our team of frontline pharmacists and practical insight from our broad customer base, keeping us honest on the delivery of key priorities and ensuring our technology meets your evolving needs.

We can support you to:

Drive profitability Deliver new services and unlock additional revenue streams, whilst continuing to provide essential dispensing capability.

Unlock efficiencies Free up more capacity to deliver patient services with workflows and functionality that save you valuable time.

Engage customers Drive engagement and loyalty with our patient facing tech solutions that make you the convenient and accessible choice for your local community.

In this document, we’ll explore the solutions already available to you that have helped many of our customers to transform their service model. Together, we want to enable community pharmacies to enhance their relationships with their local NHS organisations, build and secure patient loyalty, and redefine business models to deliver profitable, outstanding services and improved patient outcomes.

4

5

© EMIS Group Limited. All Rights Reserved.