Apex

Following the successful use of Apex for analytics-driven capacity and demand planning, NHS Kent and Medway ICB’s primary care team introduced Apex Contract Manager to further streamline operations. This has saved practices up to 2,220 days per year across 185 sites — valuable time that can be reinvested in patient care. Prior to Contract Manager, admin, payment reconciliation, and invoicing across the ICB were manual processes. Teams had to run searches themselves, export data to Excel, and create PDFs for ICB approval. This process increased the risk of missed payments, resulting in practices losing out on funds they were owed. By automatically capturing data from their clinical systems, Contract Manager allows practices to generate claims and invoice for locally commissioned services in a matter of minutes and ensures payment for services delivered — saving time and reducing the risk of errors and delays. NHS Kent and Medway save the equivalent of over 2,000 days a year across 185 practices